LEGAL NOTICE Custom curtain rods and armchairs

Publisher:

The website www.tapisserie-decoration-rideaux.com is published by:
METAMORPHOSES
Registration 477538375 00056
Intra-community VAT number: FR 21 477538375

The head office :
21 Grande rue de la Motte

17138-PUILBOREAU

Host :

The website www.tapisserie-decoration-rideaux.com is hosted by:
WIX

Personal data :

The Personal Data collected by METAMORPHOSES is processed in accordance with the Regulations in force.

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Privacy Policy:

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Concerned about the confidentiality of your personal data and the respect of your private life, we have established this Privacy Policy in order to assure you of our compliance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms amended by law n ° 2004-801 of August 6, 2004, known as the "Data Protection Act", as well as with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, known as the “General Data Protection Regulation” (hereinafter “Regulations”).

The person responsible for processing your personal data is METAMORPHOSES. 


Personal data we collect directly from you:

- Identification data collected when creating your account on our website www.tapisserie-decoration-rideaux.com;

- Billing data: if you place an order via our website, we require that you provide your billing details, such as a name, an address for the delivery of your order, an email address and the information financial information corresponding to the payment method you have chosen (for example, a credit card number and an expiration date or a bank account number);

In accordance with the Regulations, we inform you that the communication of all of this information is not mandatory. However, as these data are often necessary for the conclusion of the contract, failure to provide them would result in the impossibility of placing an order on our website.

Personal data we collect indirectly:

- Browsing device data: We collect data from the device and application you use to access our services, such as your IP address, operating system version, device type, information about the system and its performance and your browser type. We may also infer your geographic location from your IP address.

In accordance with the Regulations, you have the right to access, rectify, limit, oppose and delete your data. You also have the right to withdraw your consent and the right to the portability of your data.

Regarding the update or modification of your data, you have the possibility to proceed directly in your online account.

You have the right to object, without reason, to your data being processed for prospecting purposes. For opposition or deletion of another type, you must have a legitimate reason.

In order to exercise these rights, we invite you to contact the company METAMORPHOSES by post (at the following postal address: 21 grande rue de la Motte. 17138-PUILBOREAU).
A copy of proof of identity (identity card or passport) must be attached to your request.

You will get an answer within a maximum of two months.

If you consider that our way of processing your data constitutes a violation of the Regulations, we invite you to contact us as indicated above in order to inform us of the problem. If no amicable solution is found, you have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés.

Data retention period:

Your identification data, orders and invoices are archived in our secure database and accessible from your online account.

The data collected is kept for an adequate period of time proportionate to the purposes of the processing, in accordance with the requirements of the Regulations:

- In the event of conclusion of a contract, your personal data is kept for the duration of the contract and then for the duration of the legal prescription, i.e. five (5) years;

- Prospect data is kept for three (3) years from the last contact;

- The data related to your navigation as the holder of an online account will be kept for a maximum period of six (6) months;

- Cookies will be kept for a maximum of thirteen (13) months from the first deposit of cookies.

- The data relating to your credit card are kept for 13 months from the debit, the visual cryptogram is not kept. When the expiration date of the credit card is reached, the data is deleted.

After these deadlines, your data may be used anonymously/aggregated for statistical purposes.
 

Intellectual property rights:

All the elements present on the site www.tapisserie-decoration-rideaux.com (such as creations, images, photographs, videos, writings, animations) are protected by the provisions of the Intellectual Property Code and belong to the company METAMORPHOSES , including the structure of the website.
The “ONE by M” brand,  is and will remain the exclusive property of METAMORPHOSES.
Any total or partial reproduction, modification or use of this brand, illustrations, images and logos, and other elements subject to copyright, for any reason and on any medium whatsoever, without the express prior consent of the company METAMORPHOSES, is strictly prohibited.
Copying the database inherent to the site or webcrowling are also prohibited.
The products themselves, as original creations, are also protected by national and international copyright laws.

Responsibility :

Use of this site implies knowledge and acceptance by the visitor of the characteristics and limits of the Internet and the technologies associated with it, such as the lack of protection of certain flows and the risks of contamination. by possible viruses circulating on the network.
METAMORPHOSES declines all responsibility in the event of misuse or incident related to the use of the computer, Internet access, maintenance or malfunction of the servers, the telephone line or any other technical connection, and the sending of forms to an incorrect or incomplete address, any computer errors or defects found on the site.

Applicable right :

Use of this site and any dispute that may arise therefrom is subject to French law.

Complaints:

For any problem you may encounter, we will try to find an amicable solution. For this purpose, you can contact your usual sales contact.
If we are unable to find a solution, and in application of article L133-4 of the Consumer Code, we inform consumers of the possibility of having free recourse to a conventional mediation procedure or to any other alternative method of settlement. disputes. All you have to do is inform us of this choice and we will implement the measures to organize this mediation.